The Sedona Grand RV Mattress

Shipping Time

Your mattress will be compressed and rolled for shipping. As soon as it leaves our warehouse, we will email you the FedEx tracking number. Most of our products deliver within 10-14 business days from the time of order. Unless requested, FedEx will not require signature upon delivery. Please allow extra days around the holidays or for remote areas. For details, call at 888-488-1468.

Non-Contiguous States & Canada Shipping: If shipping to Alaska, Hawaii, US Territories, or Canada, please call for shipping costs. Remote areas may be assessed higher shipping fees. The customer is responsible for all customs fees when shipping to Canada.

Unboxing and Setup

Easy 5 Minute Setup Instructions

1. Bring the compressed & rolled mattress into your RV or home
2. Remove the mattress from the box and position it on the sleeping surface
3. Remove the plastic packaging and unroll the mattress
4. Allow 2-3 hours for the mattress to expand (this process can sometimes take up to 24 hours)
5. Enjoy your mattress for years to come!

Return and Cancellation Policy

Please note, because of the cost of labor, materials, and freight costs, we cannot offer returns/exchanges/refunds if the incorrect dimensions, color, style, or shape is ordered.

We start production of your mattress immediately upon receipt of your order. Orders canceled after 24 hours will incur a $49 cancellation fee. If the product has already shipped, the customer is responsible for round trip shipping fees. Product must be returned free of dirt, stains, rips, tears, holes, and burns for refund to be processed (we donate the returns so keep it clean, please!).

Note: There are no returns, cancellations, exchanges, or refunds for custom orders once we start production; please double check your measurements before you order.

2-Part 121 Night Guarantee!

1. 1. If you are not 100% satisfied with your mattress after trying it for at least two weeks, please contact us. We will ask you to donate the mattress to a registered non-profit charity of your choice. You must contact us prior to donating the mattress to receive a DA (Donation Authorization), or a refund will not be processed. The refund will be issued when we receive a receipt showing the donation has been made, and we’ve verified with the charities’ management that the donation was received. In the event that you have difficulty finding a charity to donate it to, MattressInsider will help you find one! Please note: guarantee does not apply to custom orders.

1. After 30 days we will require you to ship the mattress back to us for a refund. Please contact us for an Return Merchandise Authorization (RMA) number and return shipping address before shipping the mattress. Shipment must be postmarked by the 121th day. The refund will be less a $49 restocking fee, and the customer is responsible for the return shipping costs. Please note: guarantee does not apply to custom orders.