About Us
Since 2008, MattressInsider.com has specialized in hand-made residential mattresses as well as custom mattress sizes and shapes. Chances are, if we can’t do it for you, it probably can’t be done.
We’ve serviced over 80,000 customers across the US and have made mattresses to fit RVs, trucks, sofa beds, antique beds, cots, and many other custom projects.
While most of our customers are everyday people struggling to find a specific size, we also service RV dealerships, RV repair shops, truck stops, truck repair companies, interior designers, hotels, b&b’s, universities, and even the military!
Charitable Contributions!
Did you know that by purchasing from MattressInsider.com, you’re helping people in need? A percentage of the proceeds from every single purchase made from MattressInsider.com go directly back into charity. Here is some of our most recent charitable work:
In partnership with WorldBed.org, MattressInsider.com purchased and donated World Bed relief mattresses for children and families in disaster stricken areas.
In 2011, we donated $2300 to each of the following charitable organizations: the Denver American Red Cross, The American Society for the Prevention of Cruelty to Animals (ASPCA), The World Wild Life Fund (WWF), and St. Jude Children's Research Hospital..
After the earthquake in Haiti, Hôpital Sacré Coeur (HSC) was overloaded with desperate patients but not enough hospital beds to service them. In partnership with the 100 Beds for Haiti project and the Crudem Foundation, MattressInsider.com paid the freight to transport 100 hospital beds by ocean container from the mainland US to Haiti.
Every year, MattressInsider.com donates mattress returns to our local Salvation Army in Littleton Colorado.
Direct donations to educators and classrooms. We've contributed money directly to schools in need throughout the United States - whether in high poverty areas, or natural disaster stricken areas. Click Here to get the full details of each donation we've made to schools.
Why Choose Us?
BBB Accredited with ZERO complaints! We've serviced thousands of customers since 2008 and we're proud to say that we've never had a single complaint filed with the Better Business Bureau.
Zero Pressure Non-Commissioned Sales Staff! The job of everyone answering the phone is to understand what it is that you need and provide you with a solution. That's it. We don't believe in high pressure sales tactics or sleazy closing techniques. Sales tactics and closing techniques make people feel uncomfortable and they result in returned orders. If we don't have what it is you want, we'll point you in the direction of a company that can do it for you. Period.
Calls are answered by a human being 24 hours a day, 365 days a year. You'll never get an answering machine! Even if our sales or customer service department is closed for the day (we're usually open from 730am MST to 4pm MST Mon-Friday), we always have a live person available to take a message. That message is then emailed and text messaged to whomever is on call and you'll usually get a call back within a few hours.
Our 365 Day Money Back Guarantee! If you're not satisfied for any reason or no reason at all, we're not going to leave you hanging! With most of the products on our site, if you're not satisfied for any reason, you can return it for a full refund and with some products, you can even donate it!
Always FREE Shipping! All products on MattressInsider.com ship via FedEX, free ground shipping within the lower 48 states. Most products can be shipped to Hawaii, Alaska, USVI, PR, Guam, Canada, and outside of North American for an additional shipping charge. We've shipped as far as Australia!
Made in the USA! Our talented production team will handcraft every part of your mattress to the highest U.S. standards; from the foam cutting and layer bonding, to the fabric sewing and final packaging.
WE DO OUR PART TO BE ENVIRONMENTALLY FRIENDLY
- We use environmentally friendly packaging materials.
- We ship compressed and rolled via FedEX instead of by common carrier further reducing carbon output.
- We use Certipur.us certified foams that don't off gas into the atmosphere.
- We use environmentally friendly fabrics like Organic Cotton.
HIGH TECH
SECURITY
Our website is scanned daily by McAfee to check for virus and security vulnerabilities on our website.
All transactions are protected by a 256 bit secure sockets layer encryption (SSL) provided by GoDaddy.com.
WE PROTECT
YOUR PRIVACY
We hate spam just like you do. We will never sell or rent your information to a third party.