Questions? Speak to a mattress expert at 1-888-488-1468
Cot Mattress Size:
Total Height: 4.5"
Layer #1: Cool-MAX Removable Zippered Cover!
Layer #2: 1/2" Plush Comfort Layer of 4 LB Certipurus Cool-Gel Memory Foam
Layer #3: 1" Cushion Firm Transition Layer of 4 LB Certipurus Temperature Neutral Bio Comfort Memory Foam
Layer #4: 3" of Heavy Duty Soy Bio Support HD Foam
Questions? Speak to a replacement cot mattress expert at
888-488-1468
FREE FedEX Ground Shipping: Cot mattresses leave the plant in about 5 business days. Transit time is 4-5 days on the west coast and 2-3 days on the east coast. We compress and roll pack your cot mattress in the factory so it fits neatly into a box that can be shipped via FedEX Ground.
Easy Setup: When it arrives, simply remove the plastic covering and allow 2-3 hours for your cot mattress to return to it's original shape! Sleep on your cot mattress the very same night!
Cot Mattress Return Policy
We have an exclusive 121 day hassle free return policy. If you aren't 100% satisfied with your cot mattress after trying it for 30 days, you may ship it back to us for a full refund. You must contact us for an RMA number (return merchandise authorization number) and for our return shipping address (Littleton, Colorado) before you ship back the cot mattress (customers are responsible for all return shipping costs). Refund will be issued as soon as the product is received. This offer excludes clearance items.
Cot Mattress Cancellation Policy
You may cancel your cot mattress purchase at anytime prior to accepting delivery. If you cancel within 24 hours of placing the order, there are no restocking fees. After those 24 hours you will be charged a cancellation fee of $59 (we will have started manufacturing your cot mattress by then). If it has already shipped, you will be responsible for round trip shipping.
Size Verification: Make sure to verify that you ordered the correct cot mattress size. If incorrect size is ordered and the product has already shipped, the customer will be responsible for round trip shipping charges. Do not remove product from packaging when you receive the shipment if wrong size is ordered.
Questions about this Luxury Cot Mattress? Call 888-488-1468
Non-Contiguous States & Canada Shipping: If shipping to Alaska, Hawaii, US Territories, or Canada, please call for shipping costs. Remote areas may be assessed higher shipping fees. The customer is responsible for all customs fees when shipping to Canada.
Shipping Time
Production time is approximately 5-7 business days. Your custom East Hampton Luxury Gel Memory Foam Cot Mattress will be compressed and rolled up for shipping. Transit time to the east coast is 2-3 business days and 4-5 business days to the west coast. Shipping will be via FedEX Ground. If you're not home, the driver will leave it on your doorstep.
Non-Contiguous States & Canada Shipping: If shipping to Alaska, Hawaii, US Territories, or Canada, please call for shipping costs. Remote areas may be assessed higher shipping fees. The customer is responsible for all customs fees when shipping to Canada.
Unboxing and Setup
Easy 5 Minute Setup Instructions
Return and Cancellation Policy
Please note, because of the cost of labor, materials, and freight costs, we cannot offer returns/exchanges/refunds if the incorrect dimensions, color, style, or shape is ordered.
We start production of your custom East Hampton Luxury Gel Memory Foam Cot Mattress immediately upon receipt of your order. Orders canceled after 24 hours will assessed a $59 cancellation fee. If the product has already shipped, customer is responsible for round trip shipping fees. Product must be returned free of dirt, stains, rips, tears, holes, and burns for refund to be processed (we donate the returns so keep it clean please).
Due to the custom nature of non-standard custom cot mattress and the cost of materials and labor, there are no returns or cancellations once we start production. Please double check your dimensions before you order.
121 Night Guarantee!
We're so confident that you're going to love our custom East Hampton Luxury Gel Memory Foam Cot Mattress that we offer an unprecedented 121 night money back guarantee! If you aren't completely satisfied with your custom East Hampton Luxury Gel Memory Foam Cot Mattress after trying it for two weeks, you can send it back for a refund less a $49 restocking fee. You must call or email us to obtain an RMA (Return Merchandise Authorization) and return address before shipping. Customer is responsible for return shipping costs.
Our product reviews can be found by clicking on the blue "Features" tab above and then scrolling down to the bottom of the product description. In the same area, we've also added a Q&A section which gives you the ability to ask product questions. Ask a question and you'll receive answers from our staff and from past customers who have purchased the product!
Want to check the status of your order? Click on the "Track Order" button at the very top of the page. Alternatively, you can sign in to your account with your username and password to see the order status, obtain a copy of your invoice, or to obtain the tracking number.
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WE WERE IN A RUSH TO RECIEVE OUR NEW MATTRESS AND GOT IT WITH TIME TO SPARE.SPECIAL THANKS TO JOHNATHON PRITCHARD FOR ALL HIS HELP AND OUTSTANDING SERVICE.
BE
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