I was a bit skeptical when it came to ordering a mattress for our RV..without testing it , but your policy of return and/or gifting to a charity if not happy g [...]Terry O'Brien
Get 5% OFF with coupon code: extra5
Production time is approximately 5-7 business days. Your custom Deluxe Cool-Max Sofa Mattress will be compressed and rolled up for shipping. Transit time to the east coast is 2-3 business days and 4-5 business days to the west coast. Shipping will be via FedEX Ground. If you're not home, the driver will leave it on your doorstep.
Unboxing and Setup
Easy 5 Minute Setup Instructions
Return and Cancellation Policy
Please note, because of the cost of labor, materials, and freight costs, we cannot offer returns/exchanges/refunds if the incorrect dimensions, color, style, or shape is ordered.
Note: If you placed a custom order with us (ex: a unique size/shape that is not shown on this page), there are no returns, cancellations, exchanges, or refunds for those items once we start production. So please double check your dimensions before you order.
Our product reviews can be found by clicking on the blue "Features" tab above and then scrolling down to the bottom of the product description. In the same area, we've also added a Q&A section which gives you the ability to ask product questions. Ask a question and you'll receive answers from our staff and from past customers who have purchased the product!
Want to check the status of your order? Click on the "Track Order" button at the very top of the page. Alternatively, you can sign in to your account with your username and password to see the order status, obtain a copy of your invoice, or to obtain the tracking number.sign in
I was a bit skeptical when it came to ordering a mattress for our RV..without testing it , but your policy of return and/or gifting to a charity if not happy g [...]
I was a bit skeptical when it came to ordering a mattress for our RV..without testing it , but your policy of return and/or gifting to a charity if not happy gave us the confidence we needed.
Yes, the mattress is great! perfect! but that's not why I'm writing. Its the service we received that was outstanding.
At a time when the offfice was closed, we received a call from Jonathan who said to call Andrew in the morning. Did that to find that Jonathan had already talked with Andrew and he had sent an e-mail with the tracking info! (before he had even had coffee) what service!
You are the first class company that gives us more reason to shop USA!