We ordered the Queen size Deluxe RV mattress and was surprised to find it being delivered in 3 days. It was rolled up in a box and wasn't sure what to expect. [...]Jerry Porter
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Production time is approximately 5-7 business days. Your custom Deluxe Cool-Max Sofa Mattress will be compressed and rolled up for shipping. Transit time to the east coast is 2-3 business days and 4-5 business days to the west coast. Shipping will be via FedEX Ground. If you're not home, the driver will leave it on your doorstep.
Unboxing and Setup
Easy 5 Minute Setup Instructions
Return and Cancellation Policy
Please note, because of the cost of labor, materials, and freight costs, we cannot offer returns/exchanges/refunds if the incorrect dimensions, color, style, or shape is ordered.
Note: If you placed a custom order with us (ex: a unique size/shape that is not shown on this page), there are no returns, cancellations, exchanges, or refunds for those items once we start production. So please double check your dimensions before you order.
Our product reviews can be found by clicking on the blue "Features" tab above and then scrolling down to the bottom of the product description. In the same area, we've also added a Q&A section which gives you the ability to ask product questions. Ask a question and you'll receive answers from our staff and from past customers who have purchased the product!
Want to check the status of your order? Click on the "Track Order" button at the very top of the page. Alternatively, you can sign in to your account with your username and password to see the order status, obtain a copy of your invoice, or to obtain the tracking number.sign in
We ordered the Queen size Deluxe RV mattress and was surprised to find it being delivered in 3 days. It was rolled up in a box and wasn't sure what to expect. [...]
We ordered the Queen size Deluxe RV mattress and was surprised to find it being delivered in 3 days. It was rolled up in a box and wasn't sure what to expect. We unrolled it and laid it out and at first it didn't look like much. But having waited for a few hours the mattress filled out to the full thickness and we were really surprised. My wife and I couldn't believe how comfortable it was to lay on. I would certainly purchase another mattress from Mattress Insider if and when we need another.