As soon as your mattress protector leaves our warehouse, we will email you the FedEx tracking number. Most of our products deliver within 10-14 business days from the time of order. Unless requested, FedEx will not require signature upon delivery. Please allow extra days around the holidays or for remote areas. For details, contact us at 888-488-1468.
Return and Cancellation Policy
Please note, because of the cost of labor, materials, and freight costs, we cannot offer returns/exchanges/refunds if the incorrect dimensions, color, style, or shape is ordered.
30 Day Money Back Guarantee
If for whatever reason (or no reason) your mattress encasement does not meet your expectations, we will refund your money less round trip shipping costs. Simply call us to let us know you want to return it and we will provide you with a shipping address. If shipping is being offered free, customer will be responsible for what FedEx charged us to ship it to you.
Note: If you placed a custom order with us (ex: a unique size/shape that is not shown on this page), there are no returns, cancellations, exchanges, or refunds for those items once we start production. So please double check your dimensions before you order.