Questions? Speak to a mattress expert at 888-854-3912
Heavy Duty Support
How is this mattress built?
Mattress Sizes Available Online (all other sizes please call):
Delivery Time
Return and Cancellation Policy
Shipping Time
Production time is approximately 5-7 business days. Your mattress will be compressed and rolled up for shipping. Transit time to the east coast is 2-3 business days and 4-5 business days to the west coast. Shipping will be via FedEX Ground. If you're not home, the driver will leave it on your doorstep.
Non-Contiguous States & Canada Shipping: If shipping to Alaska, Hawaii, US Territories, or Canada, please call for shipping costs. Remote areas may be assessed higher shipping fees. The customer is responsible for all customs fees when shipping to Canada.
Unboxing and Setup
Easy 5 Minute Setup Instructions
Return and Cancellation Policy
Please note, because of the cost of labor, materials, and freight costs, we cannot offer returns/exchanges/refunds if the incorrect dimensions, color, style, or shape is ordered.
Due to the custom nature of round mattresses and the cost of materials and labor, there are no returns or cancellations once we start production. Please double check your dimensions before you order.
Our product reviews can be found by clicking on the blue "Features" tab above and then scrolling down to the bottom of the product description. In the same area, we've also added a Q&A section which gives you the ability to ask product questions. Ask a question and you'll receive answers from our staff and from past customers who have purchased the product!
Want to check the status of your order? Click on the "Track Order" button at the very top of the page. Alternatively, you can sign in to your account with your username and password to see the order status, obtain a copy of your invoice, or to obtain the tracking number.
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I recently special ordered 6
mattress' to use in a new attic built
in bunk room, recently built
for my grandchildren. The
Size was a little smaller
[...]
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